MindPaint

Support

Last updated November 8, 2026

Questions, ideas or something not working? Write to support@mindpaint.app. We usually answer within two working days.

Common questions

Do I need an account?

No. You can browse the catalog and color without one. A grown-up account lets you make new pages, add child profiles and keep your coloring on more than one device.

How do credits work?

Making a new page uses credits: 2 for a page with photos and 1 for any other page. Buy them in the app in Settings, then Credits. Credits never expire. If a page can't be made, its credits come back.

I was charged but didn't get my credits

Open the app while signed in to the account you bought them on, and they will be added. If they still don't appear, write to us with the date of the purchase.

How do I get a refund?

Apple and Google handle refunds. Ask through Apple's Report a Problem or your Google Play order history.

How do I set up my children?

Create a grown-up account, then open Settings, then Family to add a profile for each child. You choose whether each child can make pages, type their own ideas or add photos.

How do I report a page?

Open the page and choose Report this page. You can also hide any page so it no longer shows for you.

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